The VIP Awards are split into 9 categories celebrating all aspects of the retail ecosystem. Award submissions will open August 5th and the award categories may be adjusted or increased before that time. Check back here for ongoing updates and added information.

Community Awards

  • Leader of the year - Achievement in Shaping a High-Performance Culture
  • Partner of the year - Achievement in Customer First Culture
  • Best Kept Secret Award
  • The Retailers Favorite
  • Best Professional Services
  • Best Charity/Philanthropic Initiative

Innovation in Commerce

  • Best Omni-Channel Customer Experience Solution
  • Best In-Store Solution
  • Best Progressive Technology Solution (ex: Voice, Al, AR, Blockchain)

Selling Integration Platforms

  • Best Commerce Platform
  • Best Cloud/SaaS Provider


  • Best Marketing Automation
  • Best CRM Solution
  • Best Digital Agency


  • Best Customer Analytics and Retail Insights
  • Best Pricing & Promotion Analytics

Logistics & Distribution

  • Best Progress in Fulfillment
  • Best Logistics Solution


  • Best Payment Innovation
  • Best Payment User Experience

Advisory Services

  • Best Consultancy/Advisory


  • Best Industry Event
  • Best Retail Media Resources
  • Best Analyst/Research